Harbor BowlVerified owner
Training was thorough and launch support was strong. Food costs are tighter than the sales deck made them look, but the ops team is responsive when stores hit issues.

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Training was thorough and launch support was strong. Food costs are tighter than the sales deck made them look, but the ops team is responsive when stores hit issues.
The brand is growing quickly, which brings attention but also inconsistency. Vendor pricing has been the biggest gap between the FDD story and day-to-day reality.
Simple model, clear territories, and realistic ramp expectations. Tech could be better, but the economics work if you are willing to manage crews closely.